Refund & Cancellation Policy

We want you to love your art. Here’s how cancellations and refunds work. [Confirm this matches the policy you want before launch.]

Cancel anytime

You can cancel whenever you like from the membership portal. Your cancellation stops all future renewals. If you cancel before your next monthly renewal date, you won’t be charged again.

Boxes already in progress

• Because each box is hand-painted and mailed shortly after billing, charges for a box that has already been produced or shipped are non-refundable.
• If your most recent payment was within the last 48 hours and your box hasn’t shipped yet, email us and we’ll do our best to cancel that month and refund it.

Damaged or lost in the mail

If your box arrives damaged, or doesn’t arrive, email hello@annasartclub.com within 14 days and we’ll make it right with a replacement or refund.

How to reach us

Email hello@annasartclub.com and we’ll get back to you quickly.